1. The situation
Fulfilment was limiting freedom and growth
Before partnering with Quickpack, Your Colours Cosmetics handled every order manually in-house — from filling out delivery slips to wrapping and packaging every parcel by hand.
For founder Faire Ravine, fulfilment had become deeply tied to day-to-day life. If she travelled, orders stopped. Customers had to be notified that shipping would pause entirely while she was away.
When her family planned a six-month trip, the business reached a turning point. Fulfilment needed a permanent solution.
“I didn’t even realise there were fulfilment companies. I thought I would have to store all my makeup stock at somebody’s house and pay them an hourly rate for packing.” – Faire Ravine, Founder – Your Colours Cosmetics
2. The approach
Fast turnaround, zero disruption
Quickpack worked closely with the business to create a fulfilment setup that protected both the customer experience and the products themselves.
Because the cosmetics range required air-conditioned storage, the team created a dedicated solution within the warehouse to ensure products were stored correctly from day one.
While the founder expected some onboarding issues or fulfilment errors during the transition, the process settled quickly — with faster turnaround times and smoother operations than ever before.
“I expected there to be teething problems and orders not being fulfilled correctly. I was amazed because there were no errors.” – Faire Ravine, Founder – Your Colours Cosmetics
3. The Impact
More freedom, more growth, less operational pressure
With Quickpack managing fulfilment, Your Colours Cosmetics gained consistency, reliability, and the freedom to focus elsewhere.
- Orders packed and dispatched within 24 hours
- More than 10 hours saved every week
- Increased order volume
- Greater confidence in the customer experience
- More time to focus on business growth and creative projects
With fulfilment handled reliably in the background, Faire was able to launch a new clean beauty brand while also completing and publishing a fiction novel internationally.
The business no longer stops when life happens.
4. In their words
“I don’t have to worry about my orders going out. I know they will be packaged and sent within 24 hours.” – Faire Ravine, Founder – Your Colours Cosmetics
“It has freed up so much of my time and I can travel when I want.” – Faire Ravine, Founder – Your Colours Cosmetics
“I chose Quickpack because it is a family run business and you can tell. You don’t feel like you’re just another number.” – Faire Ravine, Founder – Your Colours Cosmetics
5. The takeaway
Quickpack gives growing brands the operational support to scale — while giving founders their time back.
We’re the pack behind your progress.